Testimonials

Kind words from our clients

Contact us to help you with your insurance needs today.

Client passed away 10 days after writing the following testimonial:
Read More
"Hello Paula, A short but a truly appreciative email from me confirming payment for my Life insurance has been received. Your words of wisdom for risk cover way back when we meet have stood true to my situation. I am so grateful on so many levels. I would like xxxx to start considering their own cover needed soon so they too can lessen the risk for their family. Can you make contact with xxxx after she has some time to regroup after I go? It’s been lovely knowing and spending time with you Paula. The best example of how an insurance broker should operate - with clarity and compassion". Many thanks
Ainsley
Read More
"Finding insurance for a young family was quite a daunting experience. All the insurance companies sounded good on paper and we were really confused with who to go with. Paula Jones took all the guesswork out of the situation for us and helped find the right insurance company with best suited our needs. Paula Jones also takes the time to sit down with you and go through the process, carefully explaining all the terms so you know exactly what is covered in your policy.  Paula Jones also goes the extra mile and helps you with any claims which you may have, taking all the stress away so you can focus on preparing for the next step. Brilliant person who genuinely cares for her clients! Highly recommended!"
Tracy AustinCEO and Founder Doggone Ltd
Read More
"Paula at Jones Insurance went above and beyond to secure key person insurance for us. What was potentially a complicated and time consuming exercise was completed quickly with Paula's assistance and successfully approved in no time. If you want personal service in the insurance space, I would definitely recommend Jones' Insurance."
Tracey
Read More
"You were in my thoughts while I was out walking my dog the other morning... I wanted to drop you a line to thank you very much for helping me back when Covid hit with sorting my premium holiday - it helped out greatly and was very much appreciated, so thanks for going that extra mile and offering great support at what was an unprecedented time in everyone's life..."
Rebecca & Andrew Butler
Read More
"Thank you so very much for all the work you have done to help us with our insurances!! We really appreciate all your time and knowledge in helping us to get the right insurances for us." Thank you also for the lovely drinking chocolate!!! So kind.
Emma NewmanWedding Planner Owner at Emma Newman Weddings
Read More
"Without any preamble Paula made the subject of personal, life and disability insurance for my husband and I enjoyable and easy! I will never be able to thank her enough for treating us so well and being so detailed and organised."