Testimonials

Kind words from our clients

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Thank you for all your support Paula. Honestly you have been amazing and especially at the start when I was diagnosed and, in a spin, and had absolutely no idea how the heath system works! I’ve given your contact out to a few of my friends too so hopefully they might be in touch. It was such a relief to have the insurance to know I could get treated quickly and in premium surroundings at St Georges which is really lovely. The lump sum payment also gave me the security to know that I had some extra cash on hand to pay staff to cover for me when I couldn’t be there in person. Luckily, I could continue working from home, but for those who couldn’t, and with a mortgage to pay and kids to feed, I can imagine not having insurance would be even more stress on top of what is an already extremely challenging time. It has been great knowing that you are there for me to help navigate the paperwork and process for making a claim too. I knew you always had my best interests at heart. You are a star. I am starting to feel a little better each day. The chemo treatment is brutal, and it’s been a real challenge to feel so lousy for so long. I still don’t have much energy yet. Thank you so much. Hoping I can put this chapter behind me once this scan is out of the way! Xxx Ngā mihi nui

"Hello Paula, A short but a truly appreciative email from me confirming payment for my Life insurance has been received. Your words of wisdom for risk cover way back when we meet have stood true to my situation. I am so grateful on so many levels. I would like xxxx to start considering their own cover needed soon so they too can lessen the risk for their family. Can you make contact with xxxx after she has some time to regroup after I go? It’s been lovely knowing and spending time with you Paula. The best example of how an insurance broker should operate - with clarity and compassion". Many thanks

"Finding insurance for a young family was quite a daunting experience. All the insurance companies sounded good on paper and we were really confused with who to go with. Paula Jones took all the guesswork out of the situation for us and helped find the right insurance company with best suited our needs. Paula Jones also takes the time to sit down with you and go through the process, carefully explaining all the terms so you know exactly what is covered in your policy. Paula Jones also goes the extra mile and helps you with any claims which you may have, taking all the stress away so you can focus on preparing for the next step. Brilliant person who genuinely cares for her clients! Highly recommended!"

"Paula at Jones Insurance went above and beyond to secure key person insurance for us. What was potentially a complicated and time consuming exercise was completed quickly with Paula's assistance and successfully approved in no time. If you want personal service in the insurance space, I would definitely recommend Jones' Insurance."

"Thank you so very much for all the work you have done to help us with our insurances!! We really appreciate all your time and knowledge in helping us to get the right insurances for us." Thank you also for the lovely drinking chocolate!!! So kind.

"Without any preamble Paula made the subject of personal, life and disability insurance for my husband and I enjoyable and easy! I will never be able to thank her enough for treating us so well and being so detailed and organised."